At BC Publications, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 765-277-1203 or firstname.lastname@example.org.
How long does it take to get our products?
It depends on the size of the project and the details involved. For most of the products listed on our service page, you can expect to receive your products in less than two weeks. Custom paintings and illustrations take considerably longer due to the nature of the work.
Do you have other quantities available besides what is listed on your services page?
Absolutely. We can custom order whatever quantity you need. Just call or e-mail us and we will be glad to quote it.
How do we upload files for you to print etc.?
We have an ftp site where you can upload large files or e-mail us files that are 5 MB or smaller. Our ftp info is listed on our contact page.
How do we pay for products and services?
We accept paypal (address: email@example.com) or we accept cash or credit card (local pickup only), or checks sent to BC Publications Inc. PO Box 309, Dublin, IN 47335. By ordering through our web site, you can pay through our Pay Pal shopping cart without having to have a Pay Pal account. At checkout there will be a place to put your credit card information in.
[PRODUCT / SERVICE SPECIFIC]
What size do photos and artwork need to be?
In order to ensure our products are the highest quality, we need photos and art to be at least 300 dpi (dots per inch).
What kind of files do you accept?
The best way to send us your files is to make them a jpeg, or pdf. These types of files are easiest to send via internet, as they are compressed. If sending a pdf, be sure to embed all fonts. If you have any questions regarding this information, feel free to call or e-mail us: 765-277-1203 or firstname.lastname@example.org
Can you take part of a photo and put it into a new background?
Yes, we can cut out parts of photos and put them into other backgrounds, and we can even change and alter existing photos ex; whiten teeth, take out redeye, remove objects and much more.